Ateneo - UPO

Social Services Organization II – course linked to Social service Organization I, prof. Cattero
- organizations: structure, roles, rules, ways of communicating, mission, environment, people
- the specific case of welfare organizations
- different ways of offering social services to citizens, according to different social policies, planning and evaluating into welfare organizations
- planning with stakehoders and citizens
- methods of active participation
evaluation in social services: meanings, actors, levels, contexts, critical point of view on evaluation
evaluation and participation, evaluation and planning

P. Toniolo Piva I servizi alla persona, Carocci, Roma, 2005, N. Romano, C. Andorlini, Appunti per la progettazione sociale , Pacini editore, Pisa, 2021
Slides
Two chapters in inglish by choice in a selection from the text, AAVV, Days in the lives of social workers

The course main target is to build and increase the awareness of organizational features, in developing welfare services and in operating as a social worker.
Main topics:
- organizations: structure, roles, rules, ways of communicating, mission, environment, people
- the specific case of welfare organizations: typical problems and resources
- different ways of offering social services to citizens, according to different social policies, with particular attention to welfare mix services
- planning and evaluating into welfare organizations: models, methods, problems,
- planning with stakehoders: problems and opportunities, methods of active participation

It is a first approach to one of the professional topics, requested also for the final state exam

there are no prerequisites

Frontal lessons, with analysis of documents, position papers, social projects of local social services and welfare organizations

insertions of significant experiences of the welfare organizations of the territory will be possible.
The second year training report will contain elements of analysis of the organization

Oral examination; students have to answer two questions – in a general list previously provided – one about organizational topic, and one about social projects topic – and answer the questions in a professional way and language. He o she will be asked to describe how to organize services and social planning and to analyse the main features. If he has already been trained, theoretical references will be the basis for analysing his/her training experience.
Students with physical disabilities, Learning Disabilities or Special Education Needs can request specific services and tools via the Staff Sviluppo e Coordinamento Carriere e Servizi alle Studentesse e agli Studenti, consulting the University webpage: https://www.uniupo.it/en/services/servicesstudents-physical-or-learning-disabilities Students with disabilities, learning disabilities or special education needs, once they have contacted the University Staff, can refer to the tutor in charge of the course to define the examination modalities, concerning academic aspects.

- organizations: structure, roles, rules, ways of communicating, mission, environment, people information and empowerment
- the specific case of welfare organizations: typical problems and resources
- urgence in social services organization, emergency services, way of organizing social services in emergency
- different ways of offering social services to citizens, according to different social policies, with particular attention to welfare mix services
- planning and evaluating into welfare organizations: models, methods, problems,
- planning with stakehoders: problems and opportunities, methods of active participation
evaluation in social services: meanings, actors, levels, contexts, critical point of view on evaluation
evaluation and participation, evaluation and planning

- the students must express themselves in a technical language, with specific definition
- the students have to recognize main methods of organizing welfare services, particularly referred to their stages, when possible
the students have to use properly methodological instruments for knowing and building social and community projects