Ateneo - UPO

• the meaning of institution, company and organization;
• the state of the art of the national health sector and of the organizations operating in it;
• the main organizational theories;
• a model of analysis of healthcare organizations: the systemic model;
• organizational structure, operating systems, organizational power and culture;
• the hospital department and district;
• the managerial organization of the health professions and the service for the health professions;
• the figure of the radiology health technician in some of the main European countries (and the related impact on organizational models).

Bergamaschi M. (edited by) (2000), The organization in healthcare companies. McGraw Hill Books Italy
Rugiadini A. (1978), Business organization. Giuffre Publisher.
Calamandrei C.(2013), Management manual for the health professions, Mc Graw-Hill Italy

In recent years, the Italian healthcare sector has been affected by profound changes on the basis of the driving force given by the innovation of technology and knowledge, which is advancing at an increasingly accelerated pace, by the corporatization process that characterized the second half of the 90s and the most recent research orientation of clinical governance. All professionals are now called upon to contribute to this continuous development both with their specific professional skills and with adequate organizational and managerial skills. Therefore, it becomes of fundamental importance for radiology health technicians to complete their specialist cultural background with some basic topics in organizational matters.

The course is structured around three main thematic areas:
• the first, of a general nature, is aimed at presenting the object of study "organization", to ensure that the student begins to master the terminology and the main contents relating to it;
• the second, more specific, presents the state of the art of the national health sector and of the organizations operating in it in order to help the student understand the meaning of regionalization of the NHS and to read their own context of reference;
• the third, more peculiar, represents how the health professions (in particular the technical profiles) are placed in the health sector, to highlight the methods of expression of the professional component at a national and individual company level.

Presentations in MS-Power Point format and websites.

The exam consists of a written test with multiple choice questions on the topics covered.

Definition of organization and company.
Company design. Analysis of current NHS problems perceived by students.
Organizational structure of a company.
Comparison of international healthcare systems. WHO, CDC and ECDC.
Historical evolution and NHS legislation. LEA and Amendment of Title V of the constitution.
Main bodies of the Italian health organization.
TEAM card. Foreign health care in Italy. Registration with the NHS
NHS governance. State-regions report. Piedmont Region and governance tools. Organization of regional health agencies.
ASL and AO, AOU. Highly specialized hospitals.
Organization chart and strategic management. ASL Novara and AOU Novara.
Corporate mission and vision. Company deed. Charter of services and communication to users.
Birth and development of the DiPSA (Health Professions Directorate).
Performance plan. Resource management. Clinical governance (EBM, HTA, ECM). PNRR
Business rating systems. Fundamentals of business economics (cost centres, balance sheet, budget). Institutional and quality accreditation.
Hospital building. Examples of audit cases in AOU.
Historical notes birth and function of AOU Maggiore della Carità in the Novara area

The student must demonstrate that he has assimilated the basic notions of organization learned during the lessons