Course Details

SOFT SKILLS AND COMMUNICATION TECHNIQUES

GS1270

Course
SOFT SKILLS AND COMMUNICATION TECHNIQUES
Code
GS1270
Academic Year
2026/2027
Curriculum Year
2025/2026
Degree Programme
ADMINISTRATION, SOCIAL SERVICES AND TERRITORY
Curriculum
000 - CORSO GENERICO
Course coordinator
Lecturers
Credits
5
Lecture Hours
30
Scientific Disciplinary Sector (SSD)
IUS/07 - Labour Law
Course Type
Single-subject learning activity
Course Delivery
OPZ - Opzionale
Year
2
Teaching period
Primo Semestre
Campus
ALESSANDRIA
Teaching language
Italian
Course Contents
At the end of the course, students will have acquired awareness of soft skills and will have strengthened those that are most important for employability; they will have acquired skills in effective communication, both written and oral, applied in professional contexts; they will know how to negotiate, operate using communication in social networks and in the most appropriate professional context, as well as in the process of transition from training to employment.
Reference Texts
Materials provided by the expert speakers and made available by the lecturer on the course DIR site
Learning Outcomes
The teaching aims to provide students with theoretical and methodological tools in the area of verbal and non-verbal codes and languages with a view to realising their full employability.
Prerequisites
The normal propaedeuticities apply
Teaching Methods
The course consists of lessons in which the interactive dimension with the class, role playing and simulations, computer lab activities and individual coaching predominate. Attendance is essential.
Additional Information
Students with physical disabilities, Learning Disabilities or Special Education Needs can request specific services and tools via the Staff Sviluppo e Coordinamento Carriere e Servizi alle Studentesse e agli Studenti, consulting the University webpage: https://www.uniupo.it/en/services/servicesstudents-physical-or-learning-disabilities Students with disabilities, learning disabilities or special education needs, once they have contacted the University Staff, can refer to the tutor in charge of the course to define the examination modalities, concerning academic aspects.
Assessment Methods
In relation to the particular content and delivery methods, the course will mainly make use of the continuous assessment system whereby students will be given a short test (questionnaire, summary paper or presentation) on the topics covered in the previous lesson. The final assessment will correspond to the average of the various assessments received during the course.
Detailed Syllabus
Soft skills for full employability Communication methods and techniques Verbal communication Written communication Negotiation techniques The potential for employability Application of acquired skills/knowledge: simulations in an assessment centre
Expected Learning Outcomes
At the end of the course, students will have acquired awareness of soft skills and will have strengthened those that are most important for employability; they will have acquired skills in effective communication, both written and oral, applied in professional contexts; they will know how to negotiate, operate using communication in social networks and in the most appropriate professional context, as well as in the process of transition from training to employment.
Last update:09-09-2026 00:14:31