TESTI A DISPOSIZIONE
Gaiardelli P. & Songini L. (2018). Modelli di business, servizi e performance nel settore del veicolo pesante, Egea, Milano.
West, S., Gaiardelli, P., & Saccani, N. (2022). Modern industrial services: A cookbook for design, delivery, and management (p. 202). Springer Nature.
BIBLIOGRAFIA SUGGERITA
- Adrodegari, F., Saccani, N., Kowalkowski, C., & Vilo, J. (2017). PSS business model conceptualization and application. Production Planning & Control, 28(15), 1251-1263.
- Baines, T., & Lightfoot, H. (2013). Made to serve: How manufacturers can compete through servitization and product service systems. John Wiley & Sons.
- Kowalkowski, C. & Ulaga, W. (2018). Service Strategy: Guida pratica per crescere con i servizi. FrancoAngeli,. Traduzione a cura di Mario Rapaccini.
- Gaiardelli, P., Resta, B., Martinez, V., Pinto, R., & Albores, P. (2014). A classification model for product-service offerings. Journal of Cleaner Production, 66, 507-519.
- Gaiardelli P., Songini L. & Saccani N. (2014). The automotive industry: heading towards servitization in turbulent times, in Servitization in Industry, a cura di Lay, G. Ed., Springer Books, London, pp. 55-72.
- Gaiardelli P., & Songini L. (2021). Successful Business Models for service centres: an empirical analysis, International Journal of Productivity and Performance Management, Vol. 70 (5), pp 1187-1212.
- Pistoni A., Songini L., (2018). Servitization strategy and managerial control, Emerald Publishing.
- Porter, M. E., & Heppelmann, J. E. (2015). How smart, connected products are transforming companies. Harvard Business Review, 93(10), 96-114.
- Rapaccini, M., Saccani, N., Kowalkowski, C., Paiola, M., & Adrodegari, F. (2020). Navigating disruptive crises through service-led growth: The impact of COVID-19 on Italian manufacturing firms. Industrial Marketing Management, 88, 225-237.
- West, S., Gaiardelli, P., & Saccani, N. (2022). Modern Industrial Services: A Cookbook for Design, Delivery, and Management.
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